Frequently asked questions (FAQ)

How will I receive my tickets?

Fedex - Your tickets will be delivered via Federal Express. You will receive an email with your FedEx tracking number once the tickets are shipped.
Email - Your tickets will be delivered via email.
Instant Download - You will be emailed a link to download your tickets.
Will Call - Your tickets will be left at Will Call for pickup before the event

What are the seat numbers?

To protect the privacy of both the buyers and sellers, specific seat numbers are not disclosed until the order has been processed.

Are the seats together?

Unless otherwise noted in the ticket listing, all seats are together, side-by-side.

Are my tickets guaranteed?

EZ-Seats.com offers a 100% Ticket Guarantee. We guarantee that your tickets are 100% valid, that you will receive the exact seats you ordered, that you will receive a full refund for a canceled event, and that you will receive your tickets on time for the event.

Is the transaction secure?

Yes, you can shop with confidence at EZ-Seats.com. Our site is tested and certified daily to help protect you from online security threats. Your personal information is protected by our 128-bit encrypted servers. We do not sell your personal information to 3rd parties. We utilize cutting-edge SSL technologies to help facilitate your secure buying experience.

Can I get tickets last minute?

Yes, for a number of our listings we provide last minute delivery options, including E-Ticket download, Will Call, and Local pickup options. Please make the designated selection upon checkout.

What if my event is Canceled?

You will receive a full refund of your order if the event has been canceled.